Shape the Future of Dental Equipment Service
- Greg Biersack
- 3 days ago
- 1 min read
Are you maintaining the status quo—or shaping what’s next?
The dental service industry is shifting fast. New tools, new expectations, and a whole new way of doing business. And right now, skilled technicians like you have a choice: stay rooted in the old model, or shape the future of dental equipment service into something better.
The Old Way
Techs were assigned to offices randomly. Communication was scattered.
Service was reactive—emergencies, delays, downtime.
Customers called 800 numbers, sat through prompts, waited for callbacks.
Your pay? Tied to time on the clock and a once-a-year review.

The New Way
You’re the go-to technician for a dedicated office. You know their setup, and they trust you.
You prevent problems before they start with proactive maintenance.
Clients tap an app, and you respond directly—no middleman.
Your success is in your hands, with performance-based rewards and real ownership of your work.
This is the technician’s evolution.
It's smarter, faster, and built around you.
So, what will your legacy be? One of tradition—or innovation?
To learn more about Reach attend a Reach Round Table reachforservice.com/roundtable
or visit reachforservice.com/technicians
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