The Value of Consistency
When we started Reach, we asked dentists what they wanted in a service provider. The overwhelming response was, “We want OUR guy.
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Greg Biersack
- May 13
- 2 min
Manufacturer and Technician Partnership - The Reach Vision
A Strong Belief in Partnerships We believe in strong partnerships with our dental equipment manufacturers. Our vision includes solving...
Greg Biersack
- May 6
- 1 min
Our Noah – Saving the Day in a Flood
PJ shared, “Reach allows me work when I need to and doesn’t restrict me in helping our clients. Dr. Joseph was extremely grateful.
Greg Biersack
- Feb 2
- 2 min
573% Return on Investment for Preventive Maintenance
Every dental office recommends it to their patients. Every mfr says they wouldn't go without it. Preventive Maintenance (PM) that is!
Greg Biersack
- Sep 28, 2021
- 1 min
5 Things Dental Offices Want from an Equipment Service Provider
Recently, Reach conducted a survey of dental offices regarding the type of service experience they most desire. Read their responses.
Greg Biersack
- Aug 17, 2021
- 2 min
Reach Recare | Little things mean a BIG thing!
It was just a loose lead apron holder, a nuisance. Not a huge problem - right? But to Stanley these little nuisances were BIG thing.
Greg Biersack
- Jul 6, 2021
- 1 min
Service Done Right Episode 5: Service Made Easy
Reach is serving as the leader in technical service. In this episode of Service Done Right, Greg Biersack talks about making service easy.
Greg Biersack
- Mar 16, 2021
- 1 min
Reach Recare keeps equipment maintained on a predictable basis
Dr. David Wiley shares why Reach Recare is so valuable to his practice. Avoiding emergencies, reducing downtime and extending equipment life
Greg Biersack
- Mar 3, 2021
- 2 min
Building Confidence Eliminates Stress
Everyone wants to feel confident doing their job. It brings a sense of peace and comfort.
Greg Biersack
- Feb 22, 2021
- 2 min
Passionate About Prevention - Reach Recare
It comes down to prolonging the life span of my clients’ equipment and preventing surprises.
Greg Biersack
- Jan 25, 2021
- 1 min
Saving Headaches and Money! A story of great service
During a service call, Dr. Vu asked about swapping locations of her sterilization room and lab. Darold dove into the situation...
Greg Biersack
- Jan 19, 2021
- 2 min
Show Me the Light! A story of great service.
...an older light isn’t working. "We were told it's obsolete and no parts are available." Stanley said, “I'd be happy to take a look at it..
Greg Biersack
- Nov 19, 2020
- 2 min
What are Two Extra Years Worth?
Equipment preventive maintenance offers many valuable benefits for a practice. It eliminates equipment emergencies and lost production....
Greg Biersack
- Oct 7, 2020
- 2 min
The Client Experience Is the Reach Brand
We emphasize the importance of the experience a technician delivers and how it creates the Reach brand.
Greg Biersack
- Sep 29, 2020
- 1 min
The 5 Things Dental Offices Want from an Equipment Service Provider
What are the 5 things dental offices want from an equipment service provider?