They are the top-notch technicians; one of the better techs in their market area. They are confident in their abilities as a technician.

They are a joy to work with, combining appreciation, respect, collaboration, professionalism, humility, and teamwork.

They possess a high level of integrity. Given a high level of responsibility and authority, they are trusted to do what is right for the customer and what is right for the company.

They are passionate about delivering exceptional service experiences.  This passion means they put in the work to eliminate client stress related to equipment.

They believe in themselves and confident in their ability to build a successful territory. The also understand that to get the reward of success they must be willing to take a risk and bet on themselves.

They have strong habits that support a high level of client service, growth, and solid territory management.

They are coachable. New skills will need to be developed and with an openness to coaching and training they will succeed. 

They are driven to reach their potential.  Their goals are important, and they are willing to work hard to accomplish these goals.

They are warm, kind, friendly, and helpful.  With these traits, they are able to build strong relationships with their clients and their community.

They enjoy teaching and helping others feel confident about doing their job.  When done effectively, they leave people feeling good about the help they have provided.