Reach: The Fastest-Growing Dental Equipment Service Provider in Middle Tennessee
Serving more than 200 clients in Middle Tennessee, Reach has become the fastest-growing dental equipment service provider in this area.
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Darold Slack
- Aug 14
- 1 min
🌟 Building Strong Client Relationships: The Heart of a Reach Technician's Success 🌟
As Reach technicians, our job goes beyond fixing equipment—it's about building strong and lasting client relationships.
Greg Biersack
- Aug 12
- 1 min
Six Things a Dealer Technician Should Be Doing Now to Get Ready to Move Up to Reach:
Here are the six things a dealer technician should be doing now to get ready to succeed at Reach.
Darold Slack
- Aug 8
- 1 min
Reach Dental Equipment Service: Setting the Standard for Excellence
I’ve seen firsthand how our commitment to excellence, innovation, and customer satisfaction sets us apart in the world of equipment service.
DJ Biersack
- Jul 26
- 1 min
Another Great Quarter of Reach Success
Today, we recognized the accomplishments from Q2 of 2024. The achievements were numerous, so we had lots of smile time.
Greg Biersack
- Jun 21
- 1 min
Five Reasons Territory Representatives Are Referring Their Clients to Reach
Reach has grown with incredible advocates. Terr Reps from supply companies have referred many of their clients to us.
Greg Biersack
- Apr 18
- 1 min
Service Technicians - Partners in Maintenance: Service Done Right Episode 20
In this Service Done Right, Reach CEO talks about the role Reach technicians play in equipment maintenance training.
Greg Biersack
- Apr 4
- 2 min
Building Dental Assistant Confidence Eliminates Stress
Quality training, instant access to resources, and regular preventive maintenance reduce equipment stress for dental assistants.
Greg Biersack
- Mar 27
- 1 min
Reach welcomes Dean Smith to the Nashville team.
Reach is excited to welcome Master Technician, Dean Smith to our team.
Greg Biersack
- Mar 26
- 1 min
Breaking Free from the Status Quo
What makes your service so unique that people say, “Wow, that is really different. I want that!”?
Greg Biersack
- Mar 12
- 2 min
The Client Experience Defines the Reach Brand
Everything a technician does, no matter how small, creates an experience. These experiences shape how people feel about the Reach brand.
Greg Biersack
- Mar 8
- 1 min
Good Partners Make Things Easier for Dental Assistants
Dental assistants feel more stress associated with their jobs. Companies working with them should find ways ways to reduce this pressure.
Greg Biersack
- Feb 15
- 2 min
What Every Office Manager Should Look for in a Service Provider
An Office Manager plays a critical role in finding the right equipment service provider. Here are the 5 things to consider.
Greg Biersack
- Feb 7
- 2 min
Technicians: Will You Grab the Compensation Opportunity?
We built Reach around the service technician, giving them the chance to determine their compensation.
Greg Biersack
- Jan 26
- 2 min
Our Technicians are Amazing! Celebrating their Success
For the 23rd time, we sported rally hats to celebrate service technician and company success at our quarterly Reach Rally. The...
Greg Biersack
- Jan 23
- 1 min
Good, Fast, and Less Expensive Service. Yes, you can have all three!
Delivering Good, Fast, and Less Expensive service is possible, but it takes doing things in a Smart way.
Greg Biersack
- Jan 18
- 1 min
2023 - Another Year of Reach Growth
2023 was a terrific year for Reach! We are proud of our amazing team of technicians.
Greg Biersack
- Jan 16
- 1 min
The Value of Service Technician Consistency
“We get OUR technician every time.”
“He knows our equipment inside and out.” This is what Reach clients say.
Greg Biersack
- Jan 8
- 2 min
Building Dental Assistant Confidence Eliminates Stress
What if a dental office has a partner who sees it as their responsibility to help to provide confidence? Wouldn’t this eliminate stress?
Greg Biersack
- Dec 19, 2023
- 1 min
Reach For More Podcast - The Two Important Questions We Ask Technicians - S1E4
Hear Greg Biersack share the two important questions we ask every technician interested in becoming part of the Reach team.
Greg Biersack
- Dec 16, 2023
- 2 min
Service Technicians: Reaching your Dreams
When a technician joins Reach, we ask about the dreams they have for their lives. These dreams inspire and motivate our techs and company.
Greg Biersack
- Dec 6, 2023
- 1 min
Be Affordable: Service Done Right Episode 7
In this episode of Service Done Right, Greg Biersack talks about how affordability is an important piece of partnership with our clients.
Greg Biersack
- Nov 23, 2023
- 1 min
Breaking Through: Technicians Reaching Their Goals
Each Reach technician has specific goals - some personal and some professional. No two sets of goals are alike, just like our technicians.
Greg Biersack
- Nov 14, 2023
- 2 min
573% Return on Investment for Preventive Maintenance
Every dental office recommends it to their patients. Every manufacturer shares they wouldn't go without it. Preventive Maintenance (PM)...
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