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Greg Biersack
Jan 281 min read
Reach Rally Celebrates a Great Q4 & 2024
Celebrating technician and team success is a big part of who we are. On 1/23 we recognized accomplishments from Q4 and 2024.


Greg Biersack
Jan 61 min read
Welcome Mike Fiske: Bringing Service Excellence to Reach
We’re excited to welcome Mike Fiske to the Reach team! Delivering exceptional service, Mike is eager to bring his expertise to Reach.


Greg Biersack
Nov 21, 20241 min read
Empowering Top-Level Technicians: The Reach Advantage
At Reach, we give top-level technicians the freedom to deliver the exceptional service they've always wanted.


Greg Biersack
Nov 13, 20241 min read
Master Technician Phil Vorheis Selects Reach
Reach is excited to welcome Master Technician Phil Vorheis from Orlando, FL, to our team.


Greg Biersack
Nov 6, 20242 min read
Why Proactive Equipment Care Is a Smart Choice
In the fast-paced world of dentistry, equipment downtime is your worst enemy. But “emergencies” can be avoided with a proactive approach.


Greg Biersack
Nov 5, 20242 min read
The Challenge and Joy of Building Your Own Successful Territory at Reach
The road to building a successful territory is all about building genuine relationships, taking ownership, and being there for your clients


Greg Biersack
Oct 28, 20241 min read
The Value of Removing Equipment Nuisances in Dental Practices
Reach Recare removes nuisances in dental practices, allowing dental teams to work more efficiently and comfortably.

Greg Biersack
Oct 21, 20242 min read
Reach Rally - Celebrating Technician Achievements and Success
As Q3 ended, the Reach team donned their rally caps and came together for a celebration of our technicians and their stellar achievements.

Greg Biersack
Sep 16, 20241 min read
Reach Welcomes Master Technician JR Simard
JR shares, "I wanted to be part of the Reach team because I knew the company was passionate about doing service the right way.

Greg Biersack
Sep 3, 20241 min read
Reach: The Fastest-Growing Dental Equipment Service Provider in Middle Tennessee
Serving more than 200 clients in Middle Tennessee, Reach has become the fastest-growing dental equipment service provider in this area.


Darold Slack
Aug 14, 20241 min read
🌟 Building Strong Client Relationships: The Heart of a Reach Technician's Success 🌟
As Reach technicians, our job goes beyond fixing equipment—it's about building strong and lasting client relationships.


Greg Biersack
Aug 12, 20241 min read
Six Things a Dealer Technician Should Be Doing Now to Get Ready to Move Up to Reach:
Here are the six things a dealer technician should be doing now to get ready to succeed at Reach.


Darold Slack
Aug 8, 20241 min read
Reach Dental Equipment Service: Setting the Standard for Excellence
I’ve seen firsthand how our commitment to excellence, innovation, and customer satisfaction sets us apart in the world of equipment service.

DJ Biersack
Jul 26, 20241 min read
Another Great Quarter of Reach Success
Today, we recognized the accomplishments from Q2 of 2024. The achievements were numerous, so we had lots of smile time.
Greg Biersack
Jun 21, 20241 min read
Five Reasons Territory Representatives Are Referring Their Clients to Reach
Reach has grown with incredible advocates. Terr Reps from supply companies have referred many of their clients to us.

Greg Biersack
Apr 18, 20241 min read
Service Technicians - Partners in Maintenance: Service Done Right Episode 20
In this Service Done Right, Reach CEO talks about the role Reach technicians play in equipment maintenance training.


Greg Biersack
Apr 4, 20242 min read
Building Dental Assistant Confidence Eliminates Stress
Quality training, instant access to resources, and regular preventive maintenance reduce equipment stress for dental assistants.


Greg Biersack
Mar 27, 20241 min read
Reach welcomes Dean Smith to the Nashville team.
Reach is excited to welcome Master Technician, Dean Smith to our team.


Greg Biersack
Mar 26, 20241 min read
Breaking Free from the Status Quo
What makes your service so unique that people say, “Wow, that is really different. I want that!”?


Greg Biersack
Mar 12, 20242 min read
The Client Experience Defines the Reach Brand
Everything a technician does, no matter how small, creates an experience. These experiences shape how people feel about the Reach brand.


Greg Biersack
Mar 8, 20241 min read
Good Partners Make Things Easier for Dental Assistants
Dental assistants feel more stress associated with their jobs. Companies working with them should find ways ways to reduce this pressure.


Greg Biersack
Feb 15, 20242 min read
What Every Office Manager Should Look for in a Service Provider
An Office Manager plays a critical role in finding the right equipment service provider. Here are the 5 things to consider.


Greg Biersack
Feb 7, 20242 min read
Technicians: Will You Grab the Compensation Opportunity?
We built Reach around the service technician, giving them the chance to determine their compensation.

Greg Biersack
Jan 26, 20242 min read
Our Technicians are Amazing! Celebrating their Success
For the 23rd time, we sported rally hats to celebrate service technician and company success at our quarterly Reach Rally. The...
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