People are often told to “pick two” from the options of quality, speed, and price but you can’t have all three. But we set out to prove you can have all three. The answer to “How?” resides in the fourth element which is smart.
We hire smart by selecting only high quality technicians with a passion for exceptional customer service and delivering great service experiences. Quality – check!
Focus and a smart territory
We work in a small geographic areas allowing us to respond quickly to our clients' needs. Additionally, since we don't sell equipment, we are not distracted by equipment installations, allowing us to be ultra-responsive to repair needs. This is smart! Finally, since client retention and happiness is so important to our personal success, we are motivated to respond quickly. Fast – check!
Efficiency is smart
Finally, when an organization is smart, it constantly challenges itself to be efficient. We are always trying to simplify processes, elevate accuracy, and do tasks with fewer steps, constantly looking to control costs. Our clients benefit from our lower costs in the form of lower labor rates. Less expensive – check!
Delivering Good, Fast, and Less Expensive service is possible, but it takes doing things in a smart way. We are proud to combine all four factors at Reach.
To learn more about Reach Dental Equipment visit reachforservice.com