As I work with my clients, I think about building trust and how it lowers stress. This is important to me because I want my clients to view me as their partner and advisor for everything connected to their equipment. The strength of these relationships is critical to my success since, as their go-to guy, they will always choose me for service. What do I do to build trust? Three things:
1. Be competent in solving problems. This means I consistently learn about new products and processes. My clients count on me to know what I am doing.
2. Act with integrity. My honesty is my calling card, especially when things don’t go well. I want my clients to know I give them the straight story.
3. Look out for their best interests. I make decisions and recommendations that serve my clients well. They know I look out for them when I do maintenance, perform repairs, and suggest equipment.
Building trust with my clients is at the heart of our partnership and is the foundation of eliminating their stress.
To learn more about Reach Dental Equipment Service, visit reachforservice.com