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Equipment repair

As the leaders in dental equipment repair, your dedicated Reach technician provides skilled, fast, easy, and affordable service. 

Reach Recare provides proactive and preventive equipment service -- reducing equipment emergencies and the stress of lost production and patient inconvenience.

Training

Our technicians and Reach Tips provide maintenance education to your team -- removing worries associated with daily equipment care. 

handpiece repair

Repair from your technician on all major brands with just the push of a button. 

Preventive Maintenance

Reach vs supply co comparison chart (2).png

Equipment repair

As the leaders in dental equipment repair, your dedicated Reach technician provides skilled, fast, easy, and affordable service. 

Preventive Maintenance

Reach Recare provides proactive and preventive equipment service -- reducing equipment emergencies and the stress of lost production and patient inconvenience.

Training

Our technicians and Reach Tips provide maintenance education to your team -- removing worries associated with daily equipment care. 

handpiece repair

Repair from your technician on all major brands with just the push of a button. 

Reach Recare logo

Proactive service for dental equipment 

Like keeping your mouth healthy with regular hygiene visits, dental equipment needs periodic care.  Reach offers the service to stay ahead of equipment breakdowns and malfunctions. 

 

Covers the entire dental office. 

  • Mechanical Room 

  • Sterilization Area 

  • Operatories 

  • Lab 

 

Reduces stress 

Know the equipment you depend on daily is inspected, checked and serviced by highly qualified technicians. For Dr. Gerald Kennedy, participating in proactive equipment maintenance “makes total sense. It’s just like dentistry where we recommend our patients come in every 6 months to prevent bigger problems.  Maintenance is everything and well worth the time and money.” 

 

Staying ahead of equipment issues 

Reach technicians provide expertise to maintain your dental equipment health.  A thorough inspection of each area in a dental office minimizes potential emergencies and subsequent production loss. Each client knows their technician has identified and prioritized potential problems, resolving minor issues during the Recare process. 

  

Partnering with our clients 

After each Recare visit (typically every 6 months), your technician reviews Recare Recommendations with the office like a patient’s Treatment Plan.  The technician and client then schedule service to address problem areas, aligning service to fit the client’s schedule and budget.   

 

Why wait for an emergency? 

Commitment to periodic Reach Recare significantly adds to the longevity of equipment. Plus, it raises awareness when failing equipment may need replacing, giving clients time to secure favorable pricing for purchases. 

 

Like regular visits to your dentist, keep your office healthy by engaging in Reach Recare for your equipment. 

Reach technician Stanley Lumapas

Greg Biersack, Reach CEO

Every dental office recommends it to their patients. Every manufacturer shares they wouldn't go without it. Preventive Maintenance (PM) that is. The biggest reason is that it has an amazing ROI. cont.

Equipment  Repair

Reach delivers superior service with the industries finest technicians who are experienced and trained to repair all types and brands of equipment.

  • Dental chairs, dental units, patient lights, compressors, vacuums, sterilizers, lab equipment, handpieces, and x-ray systems...

  • DCI Edge, Midmark, Air Techniques, W&H, SciCan, Solmetex, Aseptico, ASI, Tuttnauer, Adec, Planmeca, etc ...

 

Reach response time is incredibly fast because Reach Connect, our innovative web app, connects you directly with your dedicated service technician, who is located in your community. If you have an urgent request, our goal is to get to you within an hour. 

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Reach Connect logo

Use Reach Connect, our web app to directly connect with your technician and request equipment repair service.

Tap Here

Reach Dental Equipment Service Custoer App
Reach request service

Handpiece Repair

Reach technicians will perform repair on all major brands of handpieces including KaVo, Midwest, Star, W&H, SciCan, Sable, BienAir, and NSK.  All turbine replacements come with a 6-month warranty.

 

There is no need for boxes, forms, shipping labels. Just push one button on Reach Connect and give your handpiece to your trusted Reach technician for repair.

 

 

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Reach Connect one button handpiece repair
Reach Tips logo

Simple video tips that make a big difference

Click on the checklist for a pdf version to print or share.  

Maintenance checklist.png

Amalgam Separation

Amalgam separator log

EPA Regulations

Technician-Recommended Amalgam Separator

I recommend Solmetex amalgam separators to my clients because it is easy to see how full it is and easy to replace the cartridge.

Darold Slack, Reach Service Technician 

Solmetex logo
Solmetex HG5
Solmetex HG5

Current promotions

Award
  • Competitor trade-out for new NXT system - $423

Technician-Recommended Vacuum Line Cleaner

I recommend BIO-PURE because its live microbes and enzymes clean traps, suction lines, HVE and saliva ejector lines and plumbing lines. It also minimizes the buildup in amalgam separators, reducing how often they need changing.

Darold Slack, Reach Service Technician

BioPure logo

by

Sable logo
We want to learn more about Reach.
Please have the technician in our area contact us.
Darold Slack technician

Thank you. Your Reach technician will contact you to share more about Reach.

Frequently Asked Questions

 

Do we get the consistency of the same technician?

Yes! We set up our service so you get the COMFORT of having the same technician you know and trust -- a technician who knows your equipment inside and out.

 

Are Reach technicians experienced and trained?

Indeed!  Reach attracts the finest technicians with industry expertise because we are entirely focused on the service they provide.  They average more than 15 years of experience and have been trained by all of the major manufacturers.

 

Does Reach require a service contract?

No. Each service call is scheduled with you based on your needs, whether responding to requested repairs or planned maintenance. It is like the service you provide to your patients. 

 

Does Reach offer preventive service like the recare service we offer our patients?

Yes!  Reach Recare is a proactive service to give you PEACE OF MIND that your equipment is regularly inspected and maintained, reducing emergencies and extending equipment life.

 

Can you help our team with daily, weekly, and monthly maintenance?

Absolutely! Our technicians are happy to conduct training and help your team feel CONFIDENT.  Additionally, Reach Tips provide instantly available video help.

 

How fast can you give us help?

Very fast!  Our technicians work in small geographic territories, allowing them to get to you quickly.  If you have an urgent need, they normally respond within 2 hours.

 

How easy is it to request service?

Super EASY! Our web-app, Reach Connect, simply asks for the item, problem, and urgency then immediately sends your request to your technician. It is like Uber with your own driver.

 

Can Reach save me money on service?

Certainly! Our rates are 30-50% below Patterson, Schein, Benco, and Burkhart.  We were built from the ground up to be very efficient, keeping our costs low, allowing us to SAVE YOU MONEY.

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