Every technician can shape their future and achieve the highest level of success. But, what does technician success look like?
1. They have strong relationships with clients
Great technicians take ownership in their relationships with their clients. They build trust and confidence because they are reliable and honest. They take the time to know the office’s equipment inside and out and are always looking for ways to help it function well and last a long time. They hear, “Without ________ keeping our equipment running, my practice would not function as well.”
2. They contribute to team success
Great technicians see the success of their team as their success. They are happy to share their knowledge and experience and elevate the performance of those around them. When any client needs help, they jump in to assist because it helps a teammate and strengthens the company brand.
3. They are recognized and rewarded for their hard work
Technicians who perform at a high level should be recognized and rewarded for their contributions. Their financial success is only limited by their efforts and ability to effectively serve their clients. The best technicians want an opportunity where their production is directly connected to their income.
4. They are prepared for retirement and financial independence
Great technicians work to take care of others, help solve their problems and be a hero. Service can be a stressful and challenging career. In turn, technicians should receive the guidance, support, and encouragement to prepare for an amazing life when their technical career ends. The ability to live out their retirement dreams is an important part of their success.
5. They have quality time with their family and friends
For many technicians, success comes from being able to spend time with family and friends, positively influence their children and be deeply involved in their lives. Having a life in harmony where work and family time fit together is an important part of this success. Having control, responsibility and ownership for their time gives great technicians the ability to spend quality time with their family and friends.
6. They contribute to their community
Great technicians have incredible skills and talents that can positively impact their communities. Many clients have a passion for helping those desperately in need of oral health care, and technicians can play a critical role in helping to deliver this care. They can support these efforts by using their skills to coordinate and set up the needed equipment. Their community is better and healthier because of the contributions they make.
7. They impact their industry
Hundreds of equipment manufacturers in the dental industry are designing, building and supporting products built to elevate dental office production and efficiency. To do this successfully, they need the feedback, guidance and support from great technicians working with their products every day. These technicians can impact the success of the industry with their experience, thoughts and advice.
At Reach Dental Equipment Service, our purpose and passion is technician success. Regardless of how a technician defines their success, Reach is built around and focused on helping them achieve it. Nothing is more important. reachforservice.com/technicians