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Three Reasons Manufacturers Should Care About Reach
Reach serves as a trusted resource for our mfr partners. Why should they care about our vision and direction? Here are 3 reasons.

Greg Biersack
Feb 16, 20212 min read


Looking for Innovators
Reach is looking for innovators who want to break free from the old traditional model, those with a passion for service & a drive to succeed

Greg Biersack
Feb 5, 20211 min read


Saving Headaches and Money! A story of great service
During a service call, Dr. Vu asked about swapping locations of her sterilization room and lab. Darold dove into the situation...

Greg Biersack
Jan 25, 20211 min read


Show Me the Light! A story of great service.
...an older light isn’t working. "We were told it's obsolete and no parts are available." Stanley said, “I'd be happy to take a look at it..

Greg Biersack
Jan 19, 20212 min read


Celebrating Service, Growth and Profit in 2020
In 2020, the Reach team challenged themselves to help clients in new and innovative ways. They grew and succeeded in the process.
DJ Biersack
Jan 1, 20212 min read


Dental Assistants Need Good Partners to Make Things Easier
What can equipment service partners do to make a dental assistant’s job easier? Here are four ideas.

Greg Biersack
Nov 29, 20201 min read


What are Two Extra Years Worth?
Equipment preventive maintenance offers many valuable benefits for a practice. It eliminates equipment emergencies and lost production....

Greg Biersack
Nov 19, 20202 min read


Four Things Every Office Manager Should Look For In A Service Provider
An Office Manager plays an important role in finding the right equipment service provider.

Greg Biersack
Nov 9, 20202 min read


Keeping Your Schedule on Track
An Office Mgr is responsible for keeping the schedule on track and production maximized. If key equipment fails, production is compromised.

Greg Biersack
Nov 4, 20201 min read


The Client Experience Is the Reach Brand
We emphasize the importance of the experience a technician delivers and how it creates the Reach brand.

Greg Biersack
Oct 7, 20202 min read


The 5 Things Dental Offices Want from an Equipment Service Provider
What are the 5 things dental offices want from an equipment service provider?

Greg Biersack
Sep 29, 20201 min read


Imagine a Life More Complete
You know your clients and they know you. They trust you and have confidence in your skills, abilities and recommendations.

Greg Biersack
Sep 18, 20202 min read


Reach Tips - Amalgam Separator Care
Learn tips from Reach technician on how to take care of your amalgam separator.

Greg Biersack
Sep 15, 20201 min read


Service Done Right: Episode 4 - Proactive and Preventive Service
In this episode of Service Done Right, Greg Biersack (Reach CEO) talks about the importance of proactive and preventive equipment service.

Greg Biersack
Sep 8, 20201 min read


Reach Spotlight Partner – Capitol City Press
Needing a strong partner to support brand development and promotional efforts, Reach turned to Capitol City Press.

Greg Biersack
Sep 3, 20201 min read


Reach Founding Technician Proves What is Possible
Darold Slack left the traditional service world and helped build a company based on a fresh model
DJ Biersack
Aug 25, 20202 min read


Service Done Right: Episode 3 Control
In this episode of Service Done Right, Greg Biersack talks about Control and how Reach technicians control their day and personal success.

Greg Biersack
Aug 14, 20201 min read


Technicians: Will You Grab the Opportunity?
We built the company completely around the service technician, giving them the chance to determine their compensation. They decide their pay

Greg Biersack
Aug 10, 20202 min read


Service Done Right: Episode 2 Ownership Thinking
Reach is serving as the leader in changing how technical service is delivered in the dental industry.

Greg Biersack
Aug 5, 20201 min read


Technicians, Don’t Settle For Less
Our vision is simple – success for our technicians is what we strive for in our organization.

Greg Biersack
Aug 4, 20202 min read
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