Reach is serving as the leader in technical service. In this episode of Service Done Right, Greg Biersack talks about making service easy.

When we created Reach, we determined a key cultural element was having team members who think like owners. We believe people who take...

Stanley Lumapas, one of the most experienced and talented technicians in Portland, shares his thoughts about being a Reach technician.

Achieving Great Success Armed with new skills, he is proving what is possible for a technician in the Reach environment.

Reach provides an opportunity for technicians to be part of building a special company - a company built around their success and...

Reach held its quarterly celebration of technician and company accomplishments.

Reach provides the opportunity for technicians to control the client experience, their time and their financial destiny.

Providing an opportunity for technicians to be part of a company that really supports them in elevating service to their clients...

Dr. David Wiley shares why Reach Recare is so valuable to his practice. Avoiding emergencies, reducing downtime and extending equipment life

Everyone wants to feel confident doing their job. It brings a sense of peace and comfort.

It comes down to prolonging the life span of my clients’ equipment and preventing surprises.

Reach serves as a trusted resource for our mfr partners. Why should they care about our vision and direction? Here are 3 reasons.

Reach is looking for innovators who want to break free from the old traditional model, those with a passion for service & a drive to succeed

During a service call, Dr. Vu asked about swapping locations of her sterilization room and lab. Darold dove into the situation...

...an older light isn’t working. "We were told it's obsolete and no parts are available." Stanley said, “I'd be happy to take a look at it..

In 2020, the Reach team challenged themselves to help clients in new and innovative ways. They grew and succeeded in the process.

What can equipment service partners do to make a dental assistant’s job easier? Here are four ideas.

Equipment preventive maintenance offers many valuable benefits for a practice. It eliminates equipment emergencies and lost production....

An Office Manager plays an important role in finding the right equipment service provider.

An Office Mgr is responsible for keeping the schedule on track and production maximized. If key equipment fails, production is compromised.

We emphasize the importance of the experience a technician delivers and how it creates the Reach brand.

What are the 5 things dental offices want from an equipment service provider?

You know your clients and they know you. They trust you and have confidence in your skills, abilities and recommendations.

Learn tips from Reach technician on how to take care of your amalgam separator.